Make and emergency call

[bigser]

"Make an emergency call" is on my screen, and I can't get rid of it.  Help!!  Can't figure out what I accidentally hit/pressed but cannot get to any other phone feature.

[phoneplan7886]

What make / model phone do you have? Try restarting the phone or removing the battery?

[vzw_customer_support]

Hi bigser,

Let's get your phone out of emergency call mode! This issue is commonly associated with the installation of 3rd party application that the phone system conflicts with. If you have installed a hotspot application lately, that may be the culprit. If powering the phone off/on does not resolve the issue you may need to do a factory reset http://vz.to/z30zKf to clear the system error caused by the conflicting application. Please do the alternate method outlined at the above link. Keep us posted.

AntonioC_VZW
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