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Latest update has texting issues
TISH8789
Enthusiast

I had to do the latest software update this week, now I have no choices for texting except the Google app or Facebook messenger. Why did the other choices go away ? The Google app is currently showing that I have unread messages, which I don't.  Nor can I adjust colors of my texts. . when can we get a software update to fix the last software update?

Labels (2)
Re: Latest update has texting issues
Ann154
Super User
Super User

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Latest update has texting issues
TISH8789
Enthusiast

I have a droid turbo 2 version 7

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Re: Latest update has texting issues
keenehouse
Newbie

I also have a Droid Turbo 2.  I have (at least) two choices for texting.  Google Messages (blue icon) or Messages + (red icon).  Messages is the closest thing to what I was using - Messenger (green icon) but it isn't exactly the same.  Currently, it doesn't show unread message counts at all.

Not a fan of the update.

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Re: Latest update has texting issues
Ann154
Super User
Super User

Motorola opted for the Google preferred text message application instead of a customized Moto application with the unread count badge for the Nougat OS.

Personally I despised the unread count badges especially if they were an ugly orange.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Latest update has texting issues
MICKEY8791
Enthusiast

had message + (red icon) after update it was very very slow freezing up. tried bunch of things that didn't work. Tried messages ( blue icon)  that seems to work fine