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I have a Iphone 4s , working fine , but just today , I am not getting any voice at phone calls, either incoming or outgoing. I can not hear and ring when calling either.
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Thank you for all these detail, Bmadrigal. Here to help get you working. There may be a few things keeping your phone from working correctly while traveling in Poland. Do you recall registering your SIM card for international travel, as well as requesting the needed global features? If yes, please try going to Settings>Cellular>Roaming>Make sure Voice is set to ON.
If the other steps were not registered with us, please accept my Follow Request, and Follow me back. This way you can send a Direct Message to us. We can help review all other options. Thank you!
NicandroN_VZW
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Bmadrigal
Sorry to hear about the sudden trouble with your calls! I'd love to get this fixed. Is this still going on for you? What zip code are you in? Any other VZW devices nearby having the same issue?
RuthW_VZW
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Hi
I am traveling abroad, in Europe Poland right now. No voice on phone calls
yet, only text. My other american peers with Verizon iPhones have no
problems.
On Tue, Jan 13, 2015 at 12:30 PM, Verizon Wireless Customer Support <
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Thank you for all these detail, Bmadrigal. Here to help get you working. There may be a few things keeping your phone from working correctly while traveling in Poland. Do you recall registering your SIM card for international travel, as well as requesting the needed global features? If yes, please try going to Settings>Cellular>Roaming>Make sure Voice is set to ON.
If the other steps were not registered with us, please accept my Follow Request, and Follow me back. This way you can send a Direct Message to us. We can help review all other options. Thank you!
NicandroN_VZW
Follow us on twitter @VZWSupport
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How To: Direct Message and nicandron_vzw