Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
my previous device doesn't show in "find my iphone"

I sent my iphone 6 to verizon as a trade in but had not been able to deactivate it before I sent it.

They sent me a message that I can deactivate it using the "find my iphone" website, but when i sign in

I don't see that device on my list of devices.  How can I deactivate it as requested by verizon?

Labels (1)
Re: my previous device doesn't show in "find my iphone"
Customer Support

Once a device is removed from your iCloud account, the Find My iPhone feature will automatically be removed. For more information, you can contact Apple, as they alone are in charge of the iCloud.