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my iphone won't keep me connected to internet
jsmc72
Newbie

I use Google chat to text people. It is continually disconnecting me. I didn't have this problem with my Droid.  Anytime anyone sends me a text it goes to my gmail and then I get it like 4 hours later.  How do I stay connected? I'm really getting frustrated over this and am about to trade it in for a Droid. Any suggestions?

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Re: my iphone won't keep me connected to internet
gina7239
Specialist

Do u have data roaming on? Do u do *228 option 2 every other month or so. Did u reset network settings? Did u do a software update?

These things you can do

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Re: my iphone won't keep me connected to internet
TominqueBo_VZW
Verizon Employee

Thanks gina7239!

Hello jsmc72,

gina7239 asked great questions and suggested effective troubleshooting steps.  Please respond if you need additional assistance and I will be glad to further assist you.  Thank you. 

TominqueBo

VZW Support

Follow us on Twitter at @VZWSupport

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