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iPhone 6 video & sound issues
jso
Newbie

i6 won't record video more than 30 seconds. Tried  deleting photos to make more room, no change. Also get screeching sound when playing music or video.

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Re: iPhone 6 video & sound issues
vzw_customer_support
Customer Support

We want to make sure your phone is able to capture any potential special moments, jso.Are you recording video directly through the camera app, or are you recording video as an attachment using the Message app? Do you get an error message once the video reaches 30 seconds? Is your device on the latest iOS? Settings>General>Software update.


Regarding the screeching sound, does this occur if you are using headphones or using the speaker? Does this happen with media that is being streamed, or media you have personally saved?


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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