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iPhone 6 & iPhone 5c
T_kesha
Newbie
‎09-26-2015 04:59 AM

during the update I somehow merged my daughters phone (6) with my phone (5c). How can I undo this?

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Re: iPhone 6 & iPhone 5c
Ann154
Community Leader
Community Leader
‎09-26-2015 05:06 AM

Are you two using the same Apple ID?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: iPhone 6 & iPhone 5c
T_kesha
Newbie
‎09-26-2015 05:20 AM

yes

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Re: iPhone 6 & iPhone 5c
T_kesha
Newbie
‎09-26-2015 05:21 AM

but we always have wasn't an issue until we updated to iOS 9

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Re: iPhone 6 & iPhone 5c
vzw_customer_support
Customer Service Rep
‎09-27-2015 05:51 AM

T'Kesha-


Congratulations on your recent upgrade.  Let's make sure you're both able to enjoy your devices.  Can you please specify what you're referring to when you mention that you merged your daughter's phone with your phone?  Are you receiving your daughter's calls and messages? Keep us posted so we can better assist.


EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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