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Why won't my battery hold a charge for more than 5 hours?
Spazzee
Newbie

MY phone which is about 6 weeks old, iPhone 6.  It will not hold a charge for more than 5 hours

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Correct answers
Re: Battery won't hold a charge for more than 5 hours.
vzw_customer_support
Customer Support

Spazzee,

We're sorry to hear about the phone's battery not holding a charge. That's not what we want for you. When you go into Settings > General > Usage > Battery Usage, what does it show are the biggest three users of power for the last 24 hrs and for the three day? That should give you an idea of what you can change to extend your battery life. Also, here's a link to Apple's guide on extending battery life in their devices: http://apple.co/1IWa8Ne


EricW_VZW


Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Battery won't hold a charge for more than 5 hours.
vzw_customer_support
Customer Support

Spazzee,

We're sorry to hear about the phone's battery not holding a charge. That's not what we want for you. When you go into Settings > General > Usage > Battery Usage, what does it show are the biggest three users of power for the last 24 hrs and for the three day? That should give you an idea of what you can change to extend your battery life. Also, here's a link to Apple's guide on extending battery life in their devices: http://apple.co/1IWa8Ne


EricW_VZW


Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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