Why won't my battery hold a charge for more than 5 hours?

[Spazzee]

MY phone which is about 6 weeks old, iPhone 6.  It will not hold a charge for more than 5 hours

[vzw_customer_support · Accepted solution]

Spazzee,

We're sorry to hear about the phone's battery not holding a charge. That's not what we want for you. When you go into Settings > General > Usage > Battery Usage, what does it show are the biggest three users of power for the last 24 hrs and for the three day? That should give you an idea of what you can change to extend your battery life. Also, here's a link to Apple's guide on extending battery life in their devices: http://apple.co/1IWa8Ne

EricW_VZW

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