Verizon cloud picture back up
Kendra05
Newbie

When trying to back up my contacts and photos on my iPhone 6, Verizon cloud says I have no pictures and videos on my device, but I have 1200 pictures. It won't back up those, but it will back up my contacts. Please help!

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Re: Verizon cloud picture back up
vzw_customer_support
Customer Service Rep

We want to make sure that you keep your content secure. Please use this link and it will help with the backup process. Try it: http://www.verizonwireless.com/support/verizon-cloud-faqs/. You can also back up the iphone using itunes or icloud here: http://www.verizonwireless.com/support/verizon-cloud-faqs/. We will be here if you need more assistance.
BobbyN_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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