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Unable to hear received calls on iphone 4S - able to make calls fine
clr7909
Newbie

I recently received a reconditioned iphone 4s from Asurion to replace my existing device. I am suddenly unable to hear incoming calls - it is totally silent. If I make a call, I am able to hear the other person just fine. Ideas??

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Re: Unable to hear received calls on iphone 4S - able to make calls fine
cbyrd1969
Newbie

Backup your device in itunes or icloud, and restore as new in itunes, and then check to see if it works.  Then you can restore from a backup if it does.  If not then you may need repair/replacement.  Hope this helps.

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