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The sound is gone. Any Ideas?
lddh
Newbie
‎08-03-2013 09:28 PM

My Iphone 4s suddenly has no sound.  I do not have DND turned on and the phone works for everything else.  Just no sound for incoming calls or texts

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Re: The sound is gone. Any Ideas?
B33
Legend
‎08-03-2013 09:33 PM

Have you Tried a Power Cycle you might Try that or Check your Sound settings.! Smiley Happy b33

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Re: The sound is gone. Any Ideas?
lddh
Newbie
‎08-03-2013 09:36 PM

My sound settings are good and do make a sound when I am in the settings and select them.  How do you Power Cycle?

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Re: The sound is gone. Any Ideas?
B33
Legend
‎08-03-2013 09:47 PM

To Power Cycle a iPhone as i found out by the Apple help Team you simply shut it off and then Turn it back on

This is a Good Place to Go For Questions on Apple Products..http://goo.gl/zJpPL9 this is were i found the answer i posted..

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Re: The sound is gone. Any Ideas?
lddh
Newbie
‎08-03-2013 10:21 PM

Thanks I found the problem. 

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Re: The sound is gone. Any Ideas?
B33
Legend
‎08-03-2013 11:50 PM

Hey That's Good Glad you Found it. Smiley Happy b

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Re: The sound is gone. Any Ideas?
vzw_customer_support
Customer Service Rep
‎08-06-2013 09:11 AM

lddh, power cycling your device off/on is so easy. I'll provide you with the steps. There's a button located at the top right side of your device. You will need to press and hold it down until you get a pop up message to "Slide to power off." For more device support, click http://bit.ly/y5iuoj

Lasina_VZW
Follow us on Twitter @VZWSupport

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