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Speaker Phone Issues

When my husband is talking on his phone it will change to speaker while he is holding to his ear and talking?   Is there  a way to change the sensitivity of the screen or something????  we have had iphones for years and haven't had this problem except with his new iphone 4.

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Re: Speaker Phone Issues

When your talking have the keyboard on so you don't press speakerphone. That didn't answer question but might help.

Re: Speaker Phone Issues
Customer Support

Hi kat2653. Let's get your husband's phone working properly! When your husband is holding the phone up to his ear, is the screen not going blank? There's a great proximity sensor on the iPhone that should take care of the phone's screen sensitivity while on a call, because it makes the screen untouchable while it's blank. If that's not working, there may be something partially blocking it, like a case or screen protector.

There's also been some wonderful enhancements to all the iPhones with the new iOS 6 updates. Please use the steps from Apple at to make sure you're iPhone has been updated to Version 6.0.1 (10A523). You can also double check if this is the version you already have by going to Settings>General>About on the iPhone.

Thank you

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