Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Siri doesn't hear my questions/commands

Have any of you ever had issues with Siri hearing you? Worked fine for over a year, but now "she" literally can't hear me, which of course renders the app useless. I've gone thru the Apple Support troubleshooting steps and the problem persists. Note: I'm a fully competent user and certain it's a software problem. Just need to know if there's a way to fix it. Thanks in advance. 😉

Labels (1)
Tags (2)
Re: Siri doesn't hear my questions/commands
Customer Support

Verizon Wireless to the rescue mattstephens268. I use the Siri feature all the time so I know how important this is. We will find a way to have Siri listen to you once again. When did this issue begin, has anything changed on your device. New applications, or software’s? Is there any physical or water damage to your device? What troubleshooting steps did you do through Apple support exactly?

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Siri doesn't hear my questions/commands

If you haven't already done so I'd backup the device and restore to default. Prior to restoring from backup try the device first. It is possible that by doing this it will fix the issue. I know it is a long shot but I've fixed weird one-off issues with my iPhone 6 this way. Apple would suggest this as well at some point (typically).