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Phone says outgoing calls restricted
Hutch2813
Enthusiast

Hi, I’m unable to get my moms phone to make phone calls. A message comes on saying phone is restricted. She is under my account & there are no restrictions. This just started recently. 

If anyone knows what this is from or how to fix it, I would appreciate your help. Thank you

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Re: Phone says outgoing calls restricted
vzw_customer_support
Customer Support

Thanks for reaching out to us. What type of device does your Mother have? TaylorH_VZW

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