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I can not turn the phone off and pass code will not work?
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Hi debinNC,
This is very strange! Please do a soft reset following the steps at this link http://vz.to/193BqBC Please visit this link http://support.apple.com/kb/ht5787 to reset your Apple ID.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport
An Accepted Solution is available for this post.
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Hi debinNC,
This is very strange! Please do a soft reset following the steps at this link http://vz.to/193BqBC Please visit this link http://support.apple.com/kb/ht5787 to reset your Apple ID.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport