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NEW Apple Music ID wont
PETMOU65
Enthusiast

I have been trying for the past week to get into Apple music. I created a new ID, however when I go to log into the app it says "An account exists with that ID" the rep told me to create the ID on appleid.apple.com so I did.  How do I then use it to log into the app without getting this message?

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Re: NEW Apple Music ID wont
vzw_customer_support
Customer Support

It’s saddening to hear about the trouble you’ve been having with the Apple Music service, PETMOU65. You’re in a great place to get some expert help. I know how it feels to be in some kind of endless loop when trying to log in versus sign up for a service. I’m including this FAQ page http://spr.ly/66031B57S for your reference. There are several good points in the General Information section that will help you sort this out. Be sure to let us know what happens.

 

GeorgeS_VZW

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