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I have Verizon Cloud app on my Iphone 5c.
Steveamy1
Newbie

It is set up to automatically backup at a certain time when connected to wifi. Why does it keep asking me to start backup now?

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Re: I have Verizon Cloud app on my Iphone 5c.
vzw_customer_support
Customer Support
Steveamy1,

I am glad that you are using this excellent feature Verizon provides to save your value moments. I want to make sure that you not encountering any issues with the application. Is your phone successfully syncing the files? Have you always received this message? Keep us posted.

YareliM_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: I have Verizon Cloud app on my Iphone 5c.
Steveamy1
Newbie

It will sync my files when I confirm the message. The whole reason I set it up to sync in the middle of the night was so I would not be on the phone slowing it down. What good is it if I have to confirm the sync?

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