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I can't use my phone it won't connect. In the top left corner it says searching.
mbaldwinn
Newbie
‎11-23-2017 09:21 PM

I can't use my phone it won't connect. In the top left corner it says searching.

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Re: I can't use my phone it won't connect. In the top left corner it says searching.
vzw_customer_support
Customer Support
‎11-25-2017 10:07 PM

I am truly sorry to see that you feel that way as that is not the expectation set for you or any of our customers. We take this type of situation very seriously and you can be certain that I will bring this to the attention of our leadership. We believe that you should be able to rely on us and it's with your feedback that we use to continuously improve our services and customer experiences.
NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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