Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
I 5 will not make calls
SJhickva
Newbie

text and data are okay. Is the problem in the phone?

Labels (1)
0 Likes
Re: I 5 will not make calls
vzw_customer_support
Customer Support

SJhickva, it is imperative that we get your phone making calls right away. When did this start? What zip code are you at? Is anyone else affected there?

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: I 5 will not make calls
DIADON91
Newbie

Same problem here. Happened when I upgraded to ios 10.2. Apple has been worthless so far

0 Likes
Re: I 5 will not make calls
DIADON91
Newbie

Zip is 10954

0 Likes
Re: I 5 will not make calls
vzw_customer_support
Customer Support

Diadon91, updates are meant to be a nice treat for your phone. Let’s work together and figure this out. Are you able to receive calls? What happens when you try to make a call?
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes