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How do I change my voicemail greeting?
mommymeryl
Newbie

no matter how many times I press "record", it always plays the old one.  Help!  Thanks!

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Re: I cannot change my outgoing voicemail -
vzw_customer_support
Customer Support

Hello mommymeryl, I know the importance of being able to have your voicemail greeting record correctly. I want to be helpful in this. Here is a link that will provide the steps to change your voicemail greeting successfully: http://vz.to/1qgzOuj. Another great time would be to Reset the Network settings for your iPhone 5c http://vz.to/Qt1HVR  then try recording the greeting, once more. Any improvement?

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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Re: I cannot change my outgoing voicemail -
vzw_customer_support
Customer Support

Hello mommymeryl, I know the importance of being able to have your voicemail greeting record correctly. I want to be helpful in this. Here is a link that will provide the steps to change your voicemail greeting successfully: http://vz.to/1qgzOuj. Another great time would be to Reset the Network settings for your iPhone 5c http://vz.to/Qt1HVR  then try recording the greeting, once more. Any improvement?

TanishaS1_VZW
Follow us on Twitter @VZWSupport

Re: I cannot change my outgoing voicemail -
mommymeryl
Newbie

​resetting the settings worked - thanks so much!​

Mommy Meryl

>> Personal information removed to comply with the Verizon Wireless Terms of Service <<

Edited by:  Verizon Moderator

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Re: I cannot change my outgoing voicemail -
vzw_customer_support
Customer Support

mommymeryl,

Woot woot! We are happy to hear it worked! Please let us know if additional assistance is needed. We are here to help!

KarenC_VZW
Follow us on Twitter @VZWSupport

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Re: I cannot change my outgoing voicemail -
Bostonny
Newbie

First suggested link doesn't work.

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Re: I cannot change my outgoing voicemail -
jav6
MVP
MVP

@Bostonny wrote:

First suggested link doesn't work.


Could be that SIX YEARS AGO when the thread started and was ANSWERED, the LINK WORKED!

...Just another VZW customer...trying to offer some assistance...
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Re: I cannot change my outgoing voicemail -
KH-OrnEsh
Moderator
Moderator
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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