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Disney Plus Account Creation Problem

I have successfully created a free Disney Plus account on the Verizon web site, but when I get sent to Disney Plus to create an account there I just get the "waiting" icom.

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Re: Disney Plus Account Creation Problem
Customer Support

We are all excited about Disney +, Vainvt. We want to make sure that you are able to create an account and start watching your movies. I would love to help. I would like to try a few things. Are you creating an account on the website or on the app? AmberF_VZW