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Coverage issues with new iPhone8

I've been a Verizon Wireless customer for over 25 years (maybe even before it was Verizon...)  never had any coverage issues while at my home.  Just upgraded to new iPhone 8 and the best I can get at home is 2 bars.  Voice calls are breaking up and calls getting dropped.  Why can't Verizon provide the same quality coverage for new devices as it does for older models?  You continually encourage people to upgrade - seems like a scam that I have to pay activation fees and $700 for a new device and not  being able to use my phone for voice calls in my home?

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Re: Coverage issues with new iPhone8
Super User
Super User

Do you have the VoLTE enabled on the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Coverage issues with new iPhone8
Customer Support

It’s never our goal to disappoint, Liz POMEROY. Let’s turn this situation around. Ann154 has a great place to start. On top of this, if you have Wi-Fi, then how do phone calls sound on Wi-Fi calling?

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