Call Log Not Showing Incoming Calls
asalazar75
Enthusiast - Level 1

My call log on is not showing any incoming calls, is this happening to anyone else?

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Re: Call Log Not Showing Incoming Calls
Ann154
Community Leader
Community Leader

Is it all incoming calls as in the ones you answered and the ones you missed? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Call Log Not Showing Incoming Calls
asalazar75
Enthusiast - Level 1

yes the ones I've answered, on any of my 5 lines does it show any incoming calls.  This just started when the new billing cycle, so since Sunday.

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Re: Call Log Not Showing Incoming Calls
vzw_customer_support
Customer Service Rep

Sorry to hear about the issues with the call log, asalazar75. I know just how vital these records are and I'm happy to help figure this out. An iPhone 8 is referenced in this forum. Are all the phones iPhones on your account that are having the issue? Is the software on your phones up to date? On an iPhone, you can check for an update in settings, general, software update. 

RyanM_VZW

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Re: Call Log Not Showing Incoming Calls
bearone21
Legend

missed calls aren't listed.

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