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Both devices will not pair on the Verizon Cloud app to transfer my contents, anything I need to do?
JMC19
Newbie

Both devices will not pair on the Verizon Cloud app to transfer my contents, anything I need to do?

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Re: Both devices will not pair on the Verizon Cloud app to transfer my contents, anything I need to do?
vzw_customer_support
Customer Support
Hi JMC19,

We want backing up all of your devices to be easy! Sorry to hear that this is not occurring. What is the make/model of the other device that you are attempting to back up to the cloud? Do you receive any error message when attempting to pair?

Thanks,

PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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