4s can't get any service?
Ginny_king
Newbie

My daughter's 4s won't get data, won't connect to wireless, won't text, won't make calls.  Just keeps saying "searching....." in upper left corner. Tried resetting network. Ran through the Troubleshooting Assistant. Any ideas?

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Re: 4s can't get any service?
vzw_customer_support
Customer Service Rep

I regret to learn of the issues with your daughters phone, Ginny.king! What is your zip code? Is this issue happening with any other phone? It seems like you did your fair of troubleshooting. Lets try to toggle airplane mode off/on. Also what is the software version? Go to settings > general > about and advise what the version is.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: 4s can't get any service?
Ginny_king
Newbie

She has iOS 8.1. We have tried toggling airplane, wifi, on/off. Everything that we can think to do.

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