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forgot security pattern
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how do I remove the security pattern if forgotten
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Re: forgot security pattern
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It is important that you are able to get in to your device, Isder64. Are you able to unlock the device at all?
PeterP_VZW
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Re: forgot security pattern
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no..it is completely locked
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Re: forgot security pattern
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Isder64, we can go over options with you to gain access to your device. First, you can sign into your gmail using this link and it may help unlock or reset your device: https://www.google.com/android/find. Otherwise, you can do a factory reset by following these steps: https://www.verizonwireless.com/support/knowledge-base-118101/.
EricaG_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!