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private mode pattern reset
sanfordsutfin
Enthusiast - Level 2
‎08-15-2017 01:38 AM

how ca i reset my private mode pattern if it's not recognizing my pattern

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Re: private mode pattern reset
sanfordsutfin
Enthusiast - Level 2
‎08-17-2017 07:46 PM

no possible suggestions

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Re: private mode pattern reset
bearone21
Legend
‎08-17-2017 08:39 PM

master reset

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Re: private mode pattern reset
sanfordsutfin
Enthusiast - Level 2
‎08-17-2017 11:16 PM

you mean factory reset i really dont want to if i dont absolutely have to

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Re: private mode pattern reset
bearone21
Legend
‎08-18-2017 02:56 PM

yes, no other way that i'm aware of!!!

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Re: private mode pattern reset
sanfordsutfin
Enthusiast - Level 2
‎08-18-2017 11:01 PM

thanks

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Re: private mode pattern reset
vzw_customer_support
Customer Service Rep
‎08-19-2017 08:14 PM

sanfordsutfin,

Thank you for reaching out to us. Having to do a factory reset on your device is the last thing that anyone wants to do. One option would be to reach out to the manufacture of the device. They may have an option to reset the lock without having to reset the device.

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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