Today is my day to set up my voicemail on the new system. I go to the web address on the text I received and selected the instructions for June 23. It says to call #68 and press # to interrupt the message. When I dial *68 I get the normal voicemail request for my password which I supply. Then it tells me I have no messages. This doesn't seem like the way this is supposed to work. Any ideas?
BMM7749-VERIZON,
Being able to receive your voicemail is critical and we definitely want to ensure that yours is set up correctly. Based on the description that you provided, dialing *86 and entering in your password, this would be exactly how accessing your voicemail should word. To clarify, are you experiencing any other difficulty with checking your messages?
AdamG_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I think this is OK now. I tried to update my post but was unsuccessful. While I was unable to do what was needed on the day of my change (6/23), I was able to do it the next day. I don't get a lot of voicemail but I have every reason to believe that the system is set up properly as I was able to follow the steps for setting it up just like when I originally got my phone. So - consider this one closed.
John W. [Removed]
personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
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