Does the cloud follow the phone number?
KMR42768
Newbie

does anyone know if the cloud follows the phone number

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Re: cloud help
SuzyQ
Community Leader
Community Leader

Follows it ... where?  If you are porting your number to another carrier, no.  Your Verizon account is cancelled and your cloud that's associated with that account is gone.

If you are switching phones, and staying with Verizon, then the cloud will be available on your new phone, with the info that's been backed up.

If your situation is different than either of these, post back and let us know.

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Re: cloud help
SuzyQ
Community Leader
Community Leader

Follows it ... where?  If you are porting your number to another carrier, no.  Your Verizon account is cancelled and your cloud that's associated with that account is gone.

If you are switching phones, and staying with Verizon, then the cloud will be available on your new phone, with the info that's been backed up.

If your situation is different than either of these, post back and let us know.

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