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Phone trade in - not getting my money
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I have been trying since October to receive my money for an IPhone 6 Plus that I traded in. I have sent a letter to your corporate office on Feb. 21, 2017 and have heard NOTHING. My letter is a 3 page letter that I don't feel like re-writing on here, but would like some help on how/who to complain to. I am really discouraged by all your informational pages because they don't help at all. I see a lot of complaints on here about people have bad customer service. I just want to know where to write to so I can get my account resolved. Is anyone able to answer that for me? Thanks so much