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Updating my email address
pmcody989
Newbie
‎04-24-2017 05:53 AM

So I'm curious, has anyone else experienced after changing your email address in you account settings, they still send email to the old address as well? I cannot find any references to the old email in my profile, yet, cannot get the emails to stop going to the old address.

Any ideas? Since "contact us" only has options for here, twitter, and Facebook, my options are limited to speak to someone int he support area of the back office.

Thanks

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Re: Updating my email address
Ann154
Community Leader
Community Leader
‎04-24-2017 07:43 AM

Are you referring to the email address associated with your community profile here?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Updating my email address
vzw_customer_support
Customer Service Rep
‎04-26-2017 06:02 AM

pmcody989, we want managing your account to be simple. Did you delete that old e-mail address from your My Verizon profile? http://vz.to/2oLqvuk

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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