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I cannot login to my cloud on new Galaxy S6 phone.
PFDAXE
Newbie
‎01-30-2017 09:37 AM

I went to retail store and they could not resolve issue. I'm trying to sync my contacts from the cloud to my new phone and I receive error code 7500.

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Re: I cannot login to my cloud on new Galaxy S6 phone.
yarelim_vzw
Verizon Employee
‎02-14-2017 12:31 PM

PFDAXE ,  we apologize for the inconvenience you are having with the Verizon Cloud app. At this time we are experiencing issues with the application and our tech team is at work in order to get it up and running. We will keep you posted once it is up and running smoothly.

yarelim_vzw​

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Re: I cannot login to my cloud on new Galaxy S6 phone.
tikibar1
Community Leader
Community Leader
‎01-30-2017 02:47 PM

There are a number of threads about this issue on the forum.  Apparently VzW is aware of the issue, i.e.,

Re: Verizon Cloud setup

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Re: I cannot login to my cloud on new Galaxy S6 phone.
yarelim_vzw
Verizon Employee
‎02-14-2017 12:31 PM

PFDAXE ,  we apologize for the inconvenience you are having with the Verizon Cloud app. At this time we are experiencing issues with the application and our tech team is at work in order to get it up and running. We will keep you posted once it is up and running smoothly.

yarelim_vzw​

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