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I have voice mail but cannot listen to messages
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Which phone model do you have? Basic non-visual voicemail or a visual voicemail?
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KELDOD62-
I depend on my Voicemail to work so I can understand how inconvenient this can be. When did this issue begin? Were you able to listen to your Voicemail in the past?
CarmenT_VZW
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I have an iphone 6 so I have visual vm. This issue started about 2 weeks ago. At first I just thought that there wasn't a message, but then I tested it and left myself a message & couldn't retrieve it. Now when I delete the vm and then try to clear it from the deleted voicemails it sends it back so it won't delete/clear the message.
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You might need to have an active 4G or 3G cellular connection in order to access the voicemail on the iPhone.
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My plan hasn't changed and for the last 18 months I have been able to access my voicemail. Now it won't let me delete voicemails either.