Been trying to watch thursday night football on my iphone 6s+ and i keep getting error loading video. i have rebooted my phone and cleared the cache and uninstalled and reinstalled the app. I've been looking forward to this game all week. What gives?
We want to be sure that you are able to enjoy your favorite team, and I am happy to provide additional help.
Can we please have the make/model of your phone? Does the device have the most recent software update? Please run a diagnostic at your earliest convenience and we will be ready to continue helping.
SteveR_VZW
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