Why Can't I Connect To Wi-Fi While Using Chrome?

[fpotee]

For last few months have not been able to connect to wifi networks that I use to be able to connect to. When try to connect chrome opens a window and says that "Your connection is not private". How can I get past this ? I have reset the phone I have deleted browsing history in chrome .Not sure where to go next. Others who don't have chrome are using wifi at the same location that I can not .

[bearone21]

are you signed in to chrome??

[fpotee]

Yes and the link that was posted does nothing. Did that already

[vzw_customer_support · Accepted solution]

I am pretty familiar with this error message. I was getting the same thing on my S7. It was pretty frustrating.

Do you get the same error when you use a dfferent browser?

I did some research and found out you'll see this error if you have any antivirus software that provides "HTTPS protection" or "HTTPS scanning" that prevents Chrome from providing security.

To fix the problem, try turning off your antivirus software. If the webpage works after turning off the software, turn off this software when you use secure sites.

*****Remember to turn your antivirus program back on when you're done.

Please let me know how that works for you.

TamaraH_VZW
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