Do I Need To Reset My Phone To Unlock It?
ms_kimj14
Newbie

is there anyway i can unlock my phone without doing a factory reset?

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Re: phone reset
vzw_customer_support
Customer Service Rep

Great question! If you can not unlock the lock screen, you will need to perform a factory reset.


HarleyE_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: phone reset
vzw_customer_support
Customer Service Rep

Great question! If you can not unlock the lock screen, you will need to perform a factory reset.


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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