text & attachments
JERMOCK
Newbie

can't send or receive attachments with text messaging

Labels (1)
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Re: text & attachments
MiiHere
Champion - Level 3

Is this all the time? Are you connected to Wi-Fi when it happens? If so, turn Wi-Fi off. How much data do you pay for?

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Re: text & attachments
sprmankalel
Champion - Level 3

It doesn't matter what the data limit is. MMS uses data but does not use data from the allotment.

What phone are you using? Has this always been an issue? When did it start happening?

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Re: text & attachments
vzw_customer_support
Customer Service Rep

It’s important that all features of your phone are working correctly, JERMOCK. I use text messages daily to send and receive content. Let’s take a closer look into this and get this working. What happens when trying to send an attachment? Any error messages? How long has this been an issue?


DanielleR_VZW
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