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Santa Fe, NM Cell Reception
LAISNO22
Newbie
‎09-23-2016 08:55 AM

I live in Santa Fe, NM in a residential neighborhood, have a Galaxy S7 (had same problem with S4) and my cell reception is terrible at most barely G3 with 2 bars.  I drop calls constantly.  This is for both outside and inside.  I also live 1/4 mile from a cell tower.  Please assist.

LMSnow

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Re: Santa Fe, NM Cell Reception
Ann154
Community Leader
Community Leader
‎09-23-2016 11:26 AM

Are you sure that cell tower belongs to Verizon Wireless? You can check the nearest towers on antennasearch.com.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Santa Fe, NM Cell Reception
LAISNO22
Newbie
‎09-25-2016 08:12 AM

Who owns the tower isn't the issue. Its my horrid cell reception for this area.

LMS

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Re: Santa Fe, NM Cell Reception
vzw_customer_support
Customer Service Rep
‎09-25-2016 09:10 AM

We never want to have our customers without service. When did this start? What is your zip? Anyone else impacted?



AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Santa Fe, NM Cell Reception
LAISNO22
Newbie
‎09-26-2016 07:47 AM

It began in 12/15 when I moved to that zip 87507. I previously lived in 87505 with no issues. My gf has cricket and has 4g w/4bars at 87507.

LMS

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