Why can't I download pictures to my laptop?
LSMILL
Newbie

When I try to download pictures from my phone GS6 my laptop says that i need to unlock my phone.

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Correct answers
Re: Pictures
tikibar1
Community Leader
Community Leader

When you connect the phone and computer via the USB cable, ensure the phone is unlocked, then pull down the notification shade, tap where it says USB Charging, and then change it to File Transfer.

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Re: Pictures
tikibar1
Community Leader
Community Leader

When you connect the phone and computer via the USB cable, ensure the phone is unlocked, then pull down the notification shade, tap where it says USB Charging, and then change it to File Transfer.

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