- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have lost about half my contacts and all of the icons associated with the ones that remain. Is there some way I can restore my original Contacts list from the cloud? This is a Sony Xperia z3v. Thanks.
Melanie
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sadly, it cannot be fixed because it was not backed up to the cloud or google. Somehow I accidentally overwrote the phone contacts with gmail contacts. Without a backup I must reenter contacts manually. My thanks to Juanita at Verizon Support for patiently walking me through all of the options. Verizon customers can call *611 for direct assistance.
Thanks for answering my inquiry here as well.
MELANIE
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Do you know where the contacts are being synced to? Google or Verizon Cloud or another account?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sadly, it cannot be fixed because it was not backed up to the cloud or google. Somehow I accidentally overwrote the phone contacts with gmail contacts. Without a backup I must reenter contacts manually. My thanks to Juanita at Verizon Support for patiently walking me through all of the options. Verizon customers can call *611 for direct assistance.
Thanks for answering my inquiry here as well.
MELANIE