Why can't I set my unlock settings back to swipe?
emtika429
Enthusiast - Level 2

I set my screen lock to  pin and now I'm unable to return it to swipe. It says "Turned off by administrator, encryption policy or credential storage." I can't figure out what I did!

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Re: Galaxy S4 problem with screen lock function
Ann154
Community Leader
Community Leader

Some applications require a more secure lock screen then a swipe. You clear the security credentials under the Security settings.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Galaxy S4 problem with screen lock function
Ann154
Community Leader
Community Leader

Some applications require a more secure lock screen then a swipe. You clear the security credentials under the Security settings.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Galaxy S4 problem with screen lock function
emtika429
Enthusiast - Level 2

Thank you!

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