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Why was my service shut off?
Crazyhorse1011967
Newbie
‎07-23-2016 07:29 PM

Please tell me why i have a promise to pay my 11 day past due bill and my service is interrupted, unless im in a time warp this is not the 30th of july ...and ive been and still am a Verizon customer so change in plan doesnt mean change in promise

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Re: Please tell me why i have a promise to pay my 11 day past due bill and my service is interrupted, unless im in a time warp this is not the 30th of july ...and ive been and still am a Verizon customer so change in plan doesnt mean change in promise
Crazyhorse1011967
Newbie
‎07-23-2016 07:32 PM

Sprint is looking pretty good .. oh wait I already have an account there too!

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Re: Why was my service shut off?
vzw_customer_support
Customer Service Rep
‎07-25-2016 07:48 PM

Crazyhorse1011967


Having your account in the right status is essential! I'm so sorry for any error. I would love to take a look at our available options and help you stay in the Verizon family. Can you please reply to the Private Message I sent you? I look forward to hearing from you soon.


RuthW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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