Don't upgrade to the new plan as offered in My Verizon. It'll raise your bill.
Swannie242
Newbie

Today I upgraded my plan, More everything talk/text 15gb to the new 16gb after reviewing the numbers through the Verizon App.  The App indicated I would save $2 / mo.  with an increase in data of 1gb and a safe feature for free.  Well, my estimated bill went from $247 to an actual bill of $277.  The $277 was emailed to me with the title, "No Surprises".  Uh huh.

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Re: Don't upgrade to the new plan as offered in My Verizon. It'll raise your bill.
LENNYEDGE
Specialist - Level 2

i got the same, but the good news is that system couldnt upgrade me. glad it didnt. i got same email as you. that was close.

Re: Don't upgrade to the new plan as offered in My Verizon. It'll raise your bill.
vzw_customer_support
Customer Service Rep

Lennyedge, I understand the concern with the bill estimates. Please allow me to explain.The site gives you a bill estimate according to the general information of your plan. When you log into My Verizon and complete a plan change it then factors in your features, taxes and surcharges to give you a more accurate bill estimate.


_VZW
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Re: Don't upgrade to the new plan as offered in My Verizon. It'll raise your bill.
vzw_customer_support
Customer Service Rep

Swannie242, Having the best plan at the best price is always priority. Let's make sure you have the correct information. To clarify our new Verizon Plan is incredibly cost effective; which features 30% more data at great prices, carry over data, and safety mode, a great way to eliminate surprise overages while staying connected at reduced speeds. Check out those plans here: http://spr.ly/6586BIhfq & http://spr.ly/6587BIhfS


ShirazP_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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