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How do I use my account balance on prepay there's nothing asking if you would like to use
Buckwheat742000
Newbie
‎07-18-2016 01:31 PM

Also how is it that I use 2 gigs of data in one day and only a few hours

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Re: How do I use my account balance on prepay there's nothing asking if you would like to use
vzw_customer_support
Customer Service Rep
‎07-20-2016 01:43 PM

Buckwheat742000,


You have come to the right place for help. I will be delighted to address your concerns about using your account balance for your prepaid service and your recent data usage. Just so we are on the same page, are you only a prepaid customer? Do you have a post pay account?


JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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