Last update has bricked my phone
JLouCrew
Newbie

Since the last update to my phone, during power up, it will go from the HTC screen to a red triangle with an exclamation mark in the center and will keep recycling.  I have already tried clearing cache and factory reset in recovery mode.  It worked fine for over a year until this recent update.  Question 1: What can I do to fix?  Question 2: Who takes accountability for bricking my phone?

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Re: Last update has bricked my phone
vzw_customer_support
Customer Service Rep

Let's do some troubleshooting.  Do you have an SD card installed?


NoahS_VZW
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