Frozen verizon logo
DalenM
Newbie

I was charging my phone when I noticed it was updating! I stepped outside for a moment and when I came back my phone has the verizon logo frozen and I can't power it on or off! Any ideas?

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Re: Frozen verizon logo
vzw_customer_support
Customer Service Rep

We'll be happy to address your concern regarding your frozen device. Have you tried taking the battery out and placing it back in?


DeannaL_VZW
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