How do you get a live chat session now on wireless. All the links go to an automated attendant.

[dfowlerpei]

Trying to get a hold of someone at Verizon without calling an going on hold for 30 minutes.   There you to be a live chat.  Anyone know if they did away with it or how to reach it?

[naansalad]

are you looking assistance for Verizon wireless service or Verizon landline

what exactly are you try to look or ask for  or in another words what's the issue?

[vzw_customer_support · Accepted solution]

dfowlerpei,

We want to ensure all of your questions/concerns get resolved. We have several ways to reach a support rep: http://vz.to/1duYot2

1) Calling Customer Service at 800-922-0204 (or *611 from your device)

2) Online Chat at vzw.com (will have a pop up to chat if a rep is available)

3) Social Media on Facebook & Twitter

4) Stopping in any VZW store location: http://vz.to/1AlOFdG

ChristinaM_VZW
Follow us on TWITTER @VZWSupport
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