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i use fingerprint to unlock my phone, but i want to change it. it wants a password, and i don't remember it. is there a way to change it on the verizon site?
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HaiLee3 We're sorry to hear you forgot your password. Unfortunatley, Verizon Wireless does not have access to this information. You would need to completely reset and erase your phone. http://vz.to/1TayCri
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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HaiLee3 We're sorry to hear you forgot your password. Unfortunatley, Verizon Wireless does not have access to this information. You would need to completely reset and erase your phone. http://vz.to/1TayCri
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!