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when sitting at home signed o to my wi-fi network, the phone still continues to use data. thought it was to supposed to switch autoatically
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Button01 It's a must that your data is managed properly. When connected to wifi, the mobile data network will be used if there is a stronger connection than the wifi. It does not automatically switch in this case. To ensure only wifi is used, go to Settings, more networks and turn off mobile data.
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Button01 It's a must that your data is managed properly. When connected to wifi, the mobile data network will be used if there is a stronger connection than the wifi. It does not automatically switch in this case. To ensure only wifi is used, go to Settings, more networks and turn off mobile data.
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!