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Droid Maxx Camera no longer rotates between front and rear facing
byrdnumberone
Newbie
‎03-28-2016 02:19 PM

My camera (droid maxx)  is stuck on front facing.  There is no longer a "rotate" icon when I am using my camera to switch it to rear facing.  I have clearned all caches, and no new apps have been installed.  I have tried restarting.

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Re: Droid Maxx Camera no longer rotates between front and rear facing
avillani89
Newbie
‎03-30-2016 02:10 PM

Same exact thing happened on my turbo 2 yesterday, still doesn't work.  Deleted app, tried other apps, etc to no avail

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Re: Droid Maxx Camera no longer rotates between front and rear facing
vzw_customer_support
Customer Service Rep
‎03-30-2016 02:28 PM

Let's fix this byrdnumberone. Are you using the native camera application or 3rd party? Did anything specific happen right before this began (software update, device changes)? Please share. Thank you.
TominqueB_VZW
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Re: Droid Maxx Camera no longer rotates between front and rear facing
vzw_customer_support
Customer Service Rep
‎04-01-2016 02:20 PM

Let's get your camera out of selfie mode avillani89. I am confident we will find out what is causing this. Did anything change when this started yesterday? What happens when you attempt to switch modes, any error messages?


JorgeO_VZW
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Re: Droid Maxx Camera no longer rotates between front and rear facing
neodirtchief
Enthusiast - Level 1
‎05-10-2016 05:54 PM

I think it's a Motorola issue. I have the Droid Mini and nothing brings back the rear camera option.

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Re: Droid Maxx Camera no longer rotates between front and rear facing
glk37
Enthusiast - Level 1
‎05-21-2016 10:35 PM

Same problem today with my Turbo.  Seemed to start after yesterday's system update.

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Re: Droid Maxx Camera no longer rotates between front and rear facing
alxamarie
Newbie
‎07-07-2016 05:58 AM

Hi,  My Droid Maxx has the same issue that seems to have started after my last system update - I've tried numerous suggestions and still can't seem to fix it.  Please help!

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Re: Droid Maxx Camera no longer rotates between front and rear facing
vzw_customer_support
Customer Service Rep
‎07-09-2016 06:10 AM

byrdnumberone, having all functions of your device to work is a very serious and I want your camera to work. Help is here. It was stated that you cleared the cache. Was it the partition cache that was cleared or did you actually clear the cache for the camera via the settings? (Settings>Apps>Camera>Clear cache, data & force stop) Please keep me posted on the outcome.


NatashaA_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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